Return Policy

At Sri Jeyam Traders, we value our customers and want you to be satisfied with your purchase. Please read our return and refund policy carefully before placing an order.

1. Eligibility for Returns

• Returns are accepted only for damaged, defective, or incorrect products.
• The issue must be reported to us within 2 days of delivery, along with proof (photo or video).
• Products must be unused, in their original packaging, and in the same condition as received.

2. Items Not Eligible for Return

• Products damaged due to misuse or mishandling after delivery.
• Opened or partially used products.
• Products without original packaging.

3. Return Process

1. Contact us at [Your Email / Phone Number] within 2 days of delivery.
2. Provide your order number, product details, and proof of damage/defect.
3. Once approved, we will arrange pickup or guide you on how to return the product.

4. Refunds

• Refunds will be processed only after receiving and inspecting the returned product.
• Refunds will be made to the original payment method within 7–10 working days.
• Shipping charges (if any) are non-refundable.

5. Exchanges

Exchanges are allowed for the same product in case of damage or defect, subject to availability.support@srijeyamtraders.com.